Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Role Summary
The VP ensures enterprise change at MUFG Americas is delivered predictably, under control, and in line with the Enterprise Change Management Procedure (the Procedure). The VP owns delivery enablement, EPMO tools operations, training, and continuous improvement, and leads assigned workstreams in change governance, executive reporting, controls and audit readiness, and vendor and financial management.
About EPMO: EPMO sets enterprise change governance, processes, and tools; monitors compliance; and reports monthly on the portfolio to executive leadership.
Key Responsibilities
1. Leadership & Team Management
•Lead assigned workstreams, including objectives, roadmaps, and capacity planning, within priorities agreed with the EPMO Director.
•Represent EPMO in assigned governance forums and executive briefings as a designated delegate; act within approved thresholds and escalate matters beyond risk appetite or approval authority.
•Manage, coach, and develop assigned staff; build cross-training and backup coverage for critical responsibilities.
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2. Change Governance & Oversight
•Recommend updates to the Procedure and related risk-rating and stage-gate methodologies, and recommend waivers and exceptions, for EPMO Director approval.
•Translate policies, controls, and evidence requirements into practical workflows and system rules.
•Review project health, risk ratings, and remediation plans; escalate material breaches, aging actions, and threshold exceptions.
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3. Executive Reporting
•Deliver executive and KPI reporting on portfolio health, risk, cost, resources, benefits, and delivery; support regulatory reporting requests.
•Lead development of portfolio data standards, business rules, and quality thresholds for EPMO Director approval; escalate persistent gaps.
•Build Power BI dashboards, forecasts, scenario analyses, and governance exception reports; convert complex information into decision-ready materials.
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4. Delivery Enablement & Continuous Improvement
•Enable project managers, sponsors, and Line of Business (LoB) PMOs to deliver change in line with the Procedure.
•Own the EPMO training program and skills matrix, including role-based training on approved AI tools.
•Own the continuous-improvement backlog, prioritized by stakeholder pain points and measurable outcomes.
•Simplify processes using Lean and root-cause analysis; measure results in cycle time, manual effort, and defects without weakening controls.
•Deploy approved AI and automation, such as Microsoft Copilot Studio agents and Power Automate workflows, under model risk governance and with human review of outputs.
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5. EPMO Tools Administration & Operations
•Own day-to-day administration of EPMO tools, including the enterprise project portfolio management (PPM) platform, and related SharePoint, Power BI, and workflow solutions.
•Enforce access provisioning, recertification, and segregation of duties; make configuration changes only through approved change control.
•Own the support model (intake, triage, root-cause analysis, and resolution within service levels); coordinate releases and upgrades with Technology.
•Run routine data-quality checks against approved standards and drive corrections with data owners.
•Manage license use within approved allocations; keep runbooks, user guides, and job aids current.
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6. Controls, Testing & Audit Readiness
•Lead first line of defense risk management for EPMO processes, tools, and automation, including risk and control self-assessment inputs, control inventories, and record retention.
•Design preventive and detective controls; oversee quality assurance and quality control (QA/QC), user acceptance testing (UAT), regression testing, and post-implementation monitoring.
•Coordinate remediation of control gaps and audit and second line of defense findings; maintain evidence ready for Internal Audit and regulators.
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7. Stakeholder, Vendor & Financial Management
•Build trusted relationships with senior leaders, LoB PMOs, Technology, Risk, Compliance, Internal Audit, Finance, Procurement, Legal, and global partners.
•Prepare investment cases, forecasts, and license demand for EPMO tools and transformation initiatives.
•Lead management of EPMO tool vendors, including service levels, renewals, third-party risk, and performance remediation.
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Leadership Competencies
The VP demonstrates MUFG’s VP core competencies through the following behaviors:
•Strategic and Enterprise Perspective: Links EPMO priorities to Americas and global objectives and anticipates downstream effects of decisions.
•Drive for Results: Converts strategy into clear priorities, owners, and measurable outcomes, and follows through.
•Collaboration and Influence: Builds cross-functional partnerships and influences decisions without relying on positional authority.
•Risk-Based Judgment: Balances speed, innovation, and control; knows when to decide, challenge, or escalate.
•Change Leadership and Continuous Improvement: Challenges the status quo, simplifies processes, and uses data and AI to create measurable value.
•Client and Stakeholder Focus: Designs governance and tools around user needs while maintaining appropriate controls.
•Executive Communication: Communicates clearly and concisely, tailoring messages for executives, risk partners, auditors, and regulators.
•People Leadership and Talent Development: Coaches, delegates, and develops talent; builds bench strength, backup coverage, and clear accountability.
•Learning Agility: Learns new domains quickly and operates effectively through ambiguity and change.
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Qualifications
Required Experience
•10 years in enterprise PMO, portfolio management, transformation, or related fields, including 5 years of direct people management.
•Demonstrated understanding of banking products, services, and operations, with a track record of assessing how changes affect clients, processes, risk, controls, and regulatory obligations.
•Experience with change governance, executive reporting, controls, and audit readiness in banking or financial services.
•Measurable results from using automation, analytics, or AI to simplify processes.
•Experience with Lean, Lean Six Sigma, or similar continuous-improvement methods.
•Experience administering or owning an enterprise PPM platform.
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Education & Preferred Credentials
•Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Finance, or a related field; master’s degree preferred.
•Preferred certifications: PMP, PgMP, PfMP, PMI-ACP, Lean Six Sigma, Prosci, or Microsoft data, AI, or Power Platform certifications.
•Preferred platforms: Microsoft 365 Copilot, Copilot Studio, Power Platform, Power BI, SharePoint, ServiceNow, Planview, and Jira.
The typical base pay range for this role is between $128K - $160K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
•MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.