๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ฑ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ณ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ฑ-๐ณ ๐๐ฃ๐)
Experience: 3+ yrs
Location: Bangalore, Mumbai
As a Training Coordinator, you will be at the forefront of shaping the learning experience for healthcare professionals and patient support teams across our operations. You will design, deliver, and continually refine training programs that empower staff to provide exceptional patient counselling, adhere to stringent quality standards, and navigate complex pharmaceutical processes with confidence. Your role will involve close collaboration with clinical, regulatory, and operational stakeholders to ensure training content is accurate, relevant, and compliant with industry best practices. By fostering a culture of continuous learning and accountability, you will help translate strategic objectives into tangible performance improvements, ultimately enhancing patient outcomes and operational excellence.
Requirements
๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
โขDevelop and implement comprehensive training curricula for patient support and counselling teams.
โขConduct needs assessments and gap analyses to align training with organizational quality and compliance goals.
โขFacilitate engaging workshops, webinars, and on-the-job coaching sessions across multiple sites.
โขCoordinate logistics, manage resources, and maintain training schedules for regional teams.
โขDesign and administer pre- and post-training evaluations to measure effectiveness and impact.
โขCollaborate with clinical and regulatory partners to update content on new therapies and safety protocols.
โขTrack training metrics, generate reports, and present insights to senior leadership.
โขChampion continuous improvement by incorporating feedback loops and emerging learning technologies.
โขEnsure all training documentation and records comply with pharmaceutical operations and audit requirements.
โขServe as a subject matter expert, offering guidance and support to junior staff and cross-functional initiatives.
๐ช๐ต๐ฎ๐ ๐ ๐ฎ๐ธ๐ฒ๐ ๐ฌ๐ผ๐ ๐ฎ ๐๐ฟ๐ฒ๐ฎ๐ ๐๐ถ๐
โขBachelorโs degree in Healthcare, Pharmacy, Education, or related field.
โข3+ years of experience designing and delivering training in a pharmaceutical or healthcare environment.
โขStrong understanding of patient support program requirements and counselling best practices.
โขExcellent facilitation skills with the ability to engage diverse audiences.
โขProficiency in e-learning platforms, virtual training tools, and instructional design methodologies.
โขDemonstrated ability to analyze training data and translate insights into actionable improvements.
โขFamiliarity with regulatory quality standards (e.g., GMP, GCP, ISO) and compliance frameworks.
โขProven project management experience, ensuring timely delivery of training initiatives.
โขExceptional communication skills in both written and verbal forms across multiple languages.
โขPassion for continuous learning and a collaborative mindset that thrives in a fast-paced, missionโcritical environment.