Maersk

Supervisor - Operations

India, Bengaluru, 562114
Full-time
Posted Aug 21, 2026

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Skills

Communication
Compliance
Customer Service
Leadership
Logistics
Microsoft Excel
Operations
Problem Solving
Root Cause Analysis
SAP
Supply Chain

Job description

Job Title: Supervisor - Operations - Onsite

Location : Hoskote / Bengaluru - Sy No 80/6, Chokkahalli Village kasaba Hobli Hoskote, taluka, Bangalore Bengaluru- 562114 India

Google Link - https://www.google.com/maps/dir/13.1162711,77.8177703/Jockey Maersk and page industry unit 32, 4R99% 2B2GX, Chokkahalli, Karnataka 562114/ 13.1136474,77.8128433,1696m/data !3m2!1e3!4b1!4m18!1m7!3m6!1s0x3bae059a72cbea4b:0xd37df299a9cea230!2sJockey Maersk and page industry unit 32!8m2!3d13.1174721!4d77.8185911!16s%2Fg%2F11vbwh2vx3!4m9!1m1!4e1!1m5!1m1!1s0x3bae059a72cbea4b:0xd37df299a9cea230!2m2!1d77.8185911!2d13.1174721!3e9?entry ttu&g_ep EgoyMDI2MDcxMy4wIKXMDSoASAFQAw%3D%3D

Qualifications

•Graduate in any discipline.

•5-7 years of experience in warehouse, logistics, or supply chain operations.

•Experience in WMS, SAP, or similar warehouse systems preferred.

Job Purpose:

To supervise day-to-day warehouse operations, ensuring safe, accurate, and efficient execution of inbound, outbound, inventory, and value-added services while meeting customer requirements, productivity targets, and compliance standards.

Key Responsibilities

Operational Management

•Supervise daily warehouse operations including inbound, outbound and VAS activities.

•Ensure timely completion of receiving, put-away, picking, packing, dispatch, and inventory transactions.

•Monitor productivity and throughput against defined targets.

•Ensure adherence to customer SOPs and operational procedures.

Team Management

•Lead and manage warehouse associates and floor staff.

•Allocate manpower effectively based on operational priorities.

•Conduct daily briefings and shift handovers.

•Monitor attendance, discipline, and employee performance.

Customer Service & Compliance

•Ensure customer SLAs and KPIs are achieved.

•Support customer visits, audits, and operational reviews.

•Maintain documentation and records as per contractual requirements.

Safety & Quality

•Ensure compliance with safety standards and warehouse regulations.

•Conduct regular safety observations and toolbox talks.

•Support 5S implementation and continuous improvement initiatives.

•Drive a zero-incident and zero-damage culture.

Reporting & MIS

•Prepare daily operational reports and KPI dashboards.

•Track productivity, throughput, attendance, OT, and service levels.

•Escalate operational issues and risks to management in a timely manner.

Key Performance Indicators (KPIs)

•Throughput Achievement

•Order Fulfilment Accuracy( 99%)

•On-Time Dispatch (99%)

•Productivity Tracking

•OT Control

•Customer SLA Compliance (100%)

•Safety Compliance (Zero LTI)

•Audit Compliance Score

•Damage and Shrinkage Control

Required Skills

•Warehouse Operations Management

•Manpower Planning

•Team Leadership

•SAP

•Problem Solving & RCA

•MS Excel and Reporting

•Communication & Coordination

•Continuous Improvement

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests maersk.com .