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Job Purpose and Summary:
The Innovation, Technology & Specialty Product Portfolio (IT-SPP) organization is responsible for advancing strategic and technology-enabled capabilities, including AI-based automation, that improve the efficiency, effectiveness, and experience of Specialty Pharmacy Operations.
The Senior Manager, Specialty Strategy, Business Value & Measurement leads the operating structure that connects Specialty strategy, portfolio priorities, value realization, and performance measurement. This role establishes the frameworks and governance used to translate strategic priorities into measurable outcomes, assesses portfolio performance and value, and provides leadership with clear insights to inform prioritization and decision-making. The role owns OKR governance, measurement standards, executive portfolio storytelling, and cross-functional accountability across cost-of-service and broader patient, prescriber, colleague, growth, and quality outcomes.
The role guides Strategic Analysts and cross-functional partners through consistent portfolio methodologies, governance, analytical standards, and operating cadences and serves as a strategic thought partner to Specialty leadership.
Portfolio Performance, OKRs & Governance
•Establish annual portfolio focus areas, objectives, key results, targets, and initiative alignment in partnership with Strategy, Product, Engineering, Operations, and business leaders.
•Own portfolio performance governance, including standards for baselines, targets, data sources, attribution, forecasting, risk identification, and performance reporting.
•Establish operating cadences for portfolio and initiative reviews and drive accountability for timely, accurate, and decision-relevant performance information.
•Evaluate portfolio performance against strategic goals, business-case assumptions, forecasts, and value commitments and escalate material risks, dependencies, and performance gaps.
•Evolve measurement and governance practices as portfolio priorities and organizational needs change.
Executive storytelling and decision support
•Develop leadership-ready portfolio scorecards and narratives that integrate strategy, execution, adoption, performance, risk, and value into a clear enterprise story.
•Translate complex financial, operational, product, technology, and analytical information into concise insights and recommendations for senior leaders.
•Surface portfolio-level trends, trade-offs, risks, dependencies, and opportunities requiring leadership action.
•Provide fact-based recommendations that enable leaders to make informed prioritization, investment, and resource decisions.
•Create a consistent portfolio value narrative demonstrating how Specialty investments contribute to strategic and enterprise outcomes.
Portfolio Strategy, Prioritization
•Translate Specialty strategic priorities into an integrated portfolio of initiatives, capabilities, and measurable outcomes.
•Establish portfolio frameworks to evaluate opportunities based on strategic alignment, expected value, customer and operational impact, feasibility, dependencies, and risk.
•Partner with Strategy, Product, Technology, Operations, and Finance to inform prioritization, sequencing, resource allocation, and portfolio trade-off decisions.
•Maintain a forward-looking portfolio perspective that identifies value opportunities, gaps, dependencies, redundancies, and areas where investment should be accelerated, repositioned, or reconsidered.
•Facilitate portfolio planning and leadership decision forums that connect strategic priorities with investment and execution decisions.
Business Value & Value Realization
•Establish consistent standards for defining, quantifying, forecasting, validating, and communicating expected and realized value across the Specialty portfolio.
•Partner with initiative owners and Finance to develop business cases, baselines, benefits assumptions, forecasts, value waterfalls/funnels, and measurement methodologies.
•Track expected versus realized value and identify drivers of variance, risks to value realization, and opportunities to improve portfolio returns.
Business Value & Value Realization
•Establish consistent standards for defining, quantifying, forecasting, validating, and communicating expected and realized value across the Specialty portfolio.
•Partner with initiative owners and Finance to develop business cases, baselines, benefits assumptions, forecasts, value waterfalls/funnels, and measurement methodologies.
•Track expected versus realized value and identify drivers of variance, risks to value realization, and opportunities to improve portfolio returns.
•Expand the definition of portfolio value beyond cost-of-service to incorporate patient, prescriber, colleague, growth, quality, operational, and strategic outcomes.
•Connect delivery and adoption metrics to business outcomes to determine whether investments are producing intended results.
Cross-Functional & Team Leadership
•Serve as a strategic thought partner across Strategy, Product, Technology/Engineering, Operations, Finance, Analytics, and Specialty business leadership.
•Guide Strategic Analysts and cross-functional resources through common portfolio management methods, analytical approaches, templates, and quality standards.
•Establish clear ownership and accountability across portfolio processes while influencing stakeholders without direct authority.
•Build organizational capability in portfolio strategy, value management, measurement, and executive decision support.
•Promote continuous improvement in portfolio processes, analytical capabilities, and management practices.
Required Qualifications:
•Seven (7) years of progressive experience in portfolio management, strategy, finance, business transformation, healthcare, specialty pharmacy, or a related field,
•Three (3) years of experience leading strategic portfolios, products, programs, or enterprise initiatives with responsibility for investment prioritization, business-case development, performance measurement, and/or value realization.
•Two (2) years of people leadership and/or demonstrated experience leading and developing analytical resources through influence.
•Two (2) years of executive-level communication and storytelling skills with demonstrated ability to simplify complex analysis and clearly articulate implications, choices, and recommendations.
Preferred Qualifications:
•Experience in specialty pharmacy, PBM, healthcare, healthcare technology, or technology-enabled operations.
•Experience managing enterprise or business-unit portfolios spanning product, technology, digital, AI/automation, and operational transformation initiatives.
•Experience with portfolio prioritization, investment governance, strategic planning, or enterprise transformation.
•Experience developing and evaluating business cases, financial models, benefit-realization plans, or investment recommendations.
•Experience designing executive-level portfolio reporting, performance management, and decision-support processes.
•Advanced proficiency in PowerPoint and Excel with experience using visualization and analytics tools such as Power BI or Tableau.
•Familiarity with enterprise data platforms, or analytical tools.
•Experience working with Product and Technology organizations.
•Strong analytical and problem-solving skills with the ability to synthesize financial, operational, product, technology, and customer information into actionable insights.
•Ability to work effectively through ambiguity, balance competing priorities, and maintain accuracy and attention to detail in a complex environment.
•Ability to lead and develop analytical resources through direct leadership and/or influence.
•Regular and reliable attendance.
•Ability to travel up to 10%, based on business needs.
•Perform additional responsibilities as directed by the manager.
Education:
Bachelor’s degree; may consider comparable work experience
Pay Range
The typical pay range for this role is:
$75,400.00 - $165,954.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments .
We anticipate the application window for this opening will close on: 11/12/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.