Service & Delivery Design Engineer

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

JOB TITLE: Service & Delivery Design Engineer

JOB LOCATION : Zayo Group, LLC

1401 Wynkoop, Suite 500, Denver, CO 80202

Job Duties:

A Service & Delivery Design Engineer with our organization performs the following professional duties: 1) Provision, test, and turn-up Ethernet services across multiple hardware platforms for Zayo based on design records/diagrams. 2) Responsible for the deployment of new equipment as well as new customer services across the network. 3) Maintain processes and procedures documentation relating to the provisioning, test, and activation of Zayo Ethernet services. 4) Ensure the proper documentation and network reliability standards are followed for the ongoing support of these services going forward. 5) Document work efforts in OSS system to track circuits through the install process. 6) Ensure Zayo is creating the finest network available for the support of our customers and long-term company financial success. 7) Interact with customers to provide a high level of customer satisfaction. 8) Participate in an on-call rotation. 9) Work well as a part of a team as well as being able to perform as an individual with minimal supervision. 10) Perform special projects and other duties as assigned.

Minimum Education: Master’s degree in telecommunications engineering, a closely related field, or foreign equivalent degree

Telecommuter: Work from any location in USA.

Salary: $168,334.00 - $170,000.00 /year

Benefits: Health, Dental, Vision Ins., 401K, PTO & Parental leave.

To Apply Send Resumes to: (Attn Z2) 1401 Wynkoop St, Ste 500, Denver, CO 80202; or https://www.zayo.com/careers/

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: https://www.clearme.com/clear1-credential-policy-crp. Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.