ddn
Senior Technical Writer
- Pune Office
- Full-time
- Posted
Skills
Job description
Job Summary:
Data Direct Networks is rapidly expanding its R&D team and is looking for an energetic and talented individual to write technical documents for DDN products. The position is in the Technical Publications organization which is a part of DDN’s esteemed Engineering Division. The ideal candidate must be comfortable in a fast-paced environment and able to be hands-on with the products.
Responsibilities for this role include but are not limited to:
Obtain technical details from architects, engineers & developers regarding key areas of DDN products & technology, and quickly turn them into end-user documents.
o 8+ years of experience researching and creating user documentation for technology products.
o Exposure to storage systems and related technologies is a must.
o Clear & accurate writing skills with careful attention to detail is necessary as these documents contain complicated operating instructions that are used by our field engineers and customers in mission-critical production environments.
o Ability to work independently and in a global team environment while meeting deadlines
o Solid technical background in Computer Engineering or Computer Science or related disciplines.
o Good understanding of software engineering processes.
o Hands-on experience with documentation tools and technologies, including Fern Editor, Confluence, and Adobe FrameMaker (authoring); Markdown (MDX), GitHub, and Git Bash (docs-as-code); Visual Studio Code (MDX editing); Adobe Acrobat Pro (PDF); Snagit (graphics); JIRA (project management); and AI tools such as Claude Code, Augment, and Glean
o Excellent interpersonal skills and ability to work with diverse personalities.
o Strong verbal and written communication skills.
o Ability to work both independently and in a team environment is essential.
o Bachelor’s degree in a technology discipline or equivalent experience required.