๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ญ๐ฑ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ฎ๐ฐ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ญ๐ฑ-๐ฎ๐ฐ ๐๐ฃ๐)
Experience: 5+ yrs
Location: Lucknow, Uttar Pradesh, India
Job Type: Full-time
We are looking for a results-driven Senior Manager โ Sales to lead B2C sales operations in the higher education and EdTech sector. The role requires strong expertise in consultative selling, team management, revenue generation, and customer acquisition, with a focus on promoting higher education programmes and professional learning solutions.
The ideal candidate will have a proven track record of achieving sales targets, managing high-performing sales teams, and driving conversions in a competitive, target-oriented environment. This position offers an opportunity to lead sales strategy, strengthen team productivity, and contribute to business growth by helping learners identify suitable educational and career advancement opportunities.
Requirements
Key Responsibilities
โขLead and manage the B2C sales team responsible for promoting higher education programmes, online courses, and professional learning solutions.
โขDevelop and execute sales strategies to achieve monthly, quarterly, and annual revenue and enrolment targets.
โขDrive the complete sales funnel, including lead allocation, initial outreach, counselling, follow-ups, objection handling, conversion, and enrolment.
โขRecruit, onboard, train, and mentor sales executives and counsellors to improve individual performance and team effectiveness.
โขMonitor daily sales activities, conversion ratios, pipeline movement, follow-up quality, and revenue performance.
โขEstablish clear performance metrics and conduct regular reviews to identify gaps and improve sales productivity.
โขImplement effective sales scripts, counselling frameworks, objection-handling techniques, and conversion strategies.
โขCollaborate with marketing teams to improve lead quality, campaign effectiveness, and lead-to-enrolment conversion.
โขEnsure prospective learners receive accurate information about programmes, eligibility, fees, learning formats, and career outcomes.
โขUse CRM platforms and sales dashboards to track leads, maintain pipeline visibility, and generate performance reports.
โขIdentify sales bottlenecks, analyse customer behaviour, and implement corrective actions to improve conversion rates.
โขMaintain high standards of customer engagement, ethical selling, and learner satisfaction throughout the sales journey.
โขCoordinate with admissions, operations, and academic teams to ensure a smooth transition from sales conversion to learner onboarding.
โขShare market feedback, competitor insights, and learner preferences with leadership to support business planning.
โขFoster a culture of accountability, collaboration, continuous learning, and consistent target achievement.
What Makes You a Great Fit
โข5+ years of experience in B2C sales, preferably within higher education, EdTech, online learning, or professional education.
โขProven experience managing sales teams and consistently achieving revenue and enrolment targets.
โขStrong expertise in consultative selling, lead conversion, pipeline management, and customer relationship management.
โขDemonstrated ability to recruit, coach, motivate, and develop high-performing sales teams.
โขStrong understanding of the higher education market, learner needs, and education sales cycles.
โขExperience working with CRM systems, sales dashboards, and performance reporting tools.
โขExcellent communication, negotiation, presentation, and objection-handling skills.
โขStrong analytical abilities with a data-driven approach to sales planning and performance improvement.
โขAbility to manage multiple priorities in a fast-paced, target-driven environment.
โขStrong leadership, problem-solving, and stakeholder-management capabilities.
โขA customer-focused mindset with a commitment to ethical sales practices and learner success.
โขA bachelor's degree in Business Administration, Marketing, Management, or a related discipline is preferred.