Overview
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
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Job Description:
The Senior Manager, Business Technology Advisory, within Technology, Data, Innovation & Operations (TDIO), serves as a strategic advisor and cross-functional leader focused on improving business processes, advancing Business Technology priorities, and delivering measurable value across the firm. This role partners with business and technology leaders to translate operational challenges and strategic priorities into actionable improvement initiatives, practical technology roadmaps, and scalable solutions. In the near term, the position will help drive transformation stabilization and support acquisition integration, while building a broader portfolio of enterprise continuous improvement, innovation, and operating model initiatives.
Responsibilities
•Advise business and technology leadership on operational challenges, improvement opportunities, and business-driven technology roadmaps aligned to firm priorities.
•Build strong cross-functional partnerships with Workday Product, Technology, Finance, Service Lines, and other stakeholders to understand business needs and pain points, resolve operational and system issues, and identify opportunities for continuous improvement. Lead root-cause analysis, translate business needs into requirements, support testing and implementation, and drive sustainable process, technology, and service-delivery improvements.
•Lead ongoing stabilization efforts by identifying root causes of operational issues, coordinating cross-functional resolution, and driving sustainable process and technology improvements.
•Facilitate design workshops and stakeholder discussions to assess current-state processes, define future-state capabilities, and translate business requirements into practical solutions.
•Identify and lead enterprise-wide process optimization, simplification, and standardization initiatives that improve efficiency, consistency, user experience, and scalability.
•Partner with acquisition integration teams to assess business processes, operating models, and technology needs; help align integration priorities and support consistent, scalable ways of working.
•Evaluate opportunities to optimize existing technology investments and apply AI, automation, and workflow improvements where they can produce measurable business outcomes.
•Develop business cases, prioritize initiatives based on value and feasibility, define success measures, and communicate recommendations and progress to senior leaders.
•Coordinate complex initiatives across business functions, TDIO teams, external partners, and onshore/offshore resources; establish shared objectives, decision processes, and accountability.
•Strengthen TDIO operating practices through improved cross-functional collaboration, work intake, delivery coordination, and effective utilization of offshore capacity.
•Serve as a trusted extension of TDIO leadership, proactively identifying enterprise opportunities and helping teams move from strategy and design through execution and adoption.
•Support change management for new processes, system enhancements, policies, and operating-model changes through communication, training, documentation, and adoption monitoring.
Qualifications
•Bachelor’s degree in business, finance, technology, or a related field required
•Certifications/Licenses: Not specified in source JD.
•8 years of relevant experience in management consulting, business transformation, operational improvement, technology strategy, or related roles; experience operating at a senior manager level preferred.
•Demonstrated ability to advise senior leaders, build credibility across functions, and lead complex cross-functional initiatives without relying solely on formal authority.
•Strong experience in business process assessment, future-state design, operating model improvement, and translating business needs into executable technology plans.
•Experience supporting enterprise technology transformation, stabilization, integration, or organizational change initiatives.
•Working knowledge of AI, automation, and technology-enabled process improvement, with sound judgment about business value and implementation readiness.
•Ability to build business cases, prioritize competing investments, define measurable outcomes, and deliver clear executive-level communications.
•Experience collaborating with distributed delivery teams, including onshore/offshore resources and external partners.
•Excellent workshop facilitation, stakeholder management, problem-solving, written communication, and organizational skills.
•Ability to work independently, navigate ambiguity, and balance near-term operational needs with long-term enterprise improvement.
•Demonstrated experience developing and implementing standardized processes and workflows, as well as process improvements that enhance efficiency, quality, consistency, scalability, or service delivery.
•Strong management skills including collaboration, assertiveness, diplomacy, respect for differing opinions, creative thinking, and drive.
•Ability to provide exceptional client service, demonstrate commitment to continuous learning, maintain confidentiality, and display appropriate ethical knowledge.
The pay range for this position is $115,200 to $220,300. This range represents a good-faith and reasonable estimate of the compensation the firm expects to pay for this position at the time of posting. Actual compensation will depend on a variety of relevant factors, including an applicant’s skills, experience, qualifications, professional certifications, work arrangements, geographic location, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range, and compensation decisions depend on the facts and circumstances of each case. Baker Tilly offers a compensation and benefits package to eligible employees.