Senior Local Delivery Specialist

India - Pune
Full-time
Posted Nov 4, 2026

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Skills

Accounting
CRM
Cybersecurity
Microsoft Office
Payroll
Procurement
Workday

Job description

Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

Overview:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement,

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team?

Join our team, and develop your career in an encouraging, forward-thinking environment!

Role: Senior Local Delivery Specialist

We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.

The Local Delivery Specialist plays a key role in managing and processing local HR transactions with accuracy and efficiency, including performing calculations and producing all related documentation. The role provides responsive support to UK employee queries, ensuring a positive service experience. In addition, the position contributes to continuous improvement initiatives and upholds compliance with all legal, fiscal, and regulatory requirements associated with service delivery.

Key Accountabilities:

•LFR (legal, fiscal, regulatory): Ensure all legal, fiscal and regulatory actions are taken in line with requirements. Look to streamline and modernise processes where possible

•In-depth understanding of country laws, policies, and practices as they pertain to country delivery accountabilities

•Respond to employee inquiries in a timely and accurate manner

•Update and maintain employee information in relevant P&C systems to support an accurate payroll

•Participate in ongoing auditing to ensure quality of employee data in relevant P&C systems

•Work closely with the UK Local Delivery team, payroll and colleagues in Business & Technology Centres to complete hire to retire processes for the country.

•Support key projects as required

Education:

•A university degree or equivalent experience or professional qualification, in human resources management or its equivalent.

Experience and Job Requirements:

•Minimum of 5 years of relevant experience in HR Shared services and preferably experience in the Workday system

•Strong prior experience in transacting UK people processes and deep knowledge of UK policies like Leave of Absence, Termination, Employee Movement

•We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.

Skills:

•Numeracy and analytical thinking –able to quickly and effectively generate and analyse a range of data to provide accurate and timely information to advise business decisions

•Digital fluency – strong systems and computer skills and experience across full spectrum of systems and technologies in use, able to quickly learn new systems

•Good communication skills; experience in positioning messages appropriately with different audiences, with a close attention to grammar and spelling

•Ability to prioritize, format, and produce correspondence and reports in a variety of formats

•Good investigative and analytical skills to be able to prioritize work and meet deadlines

Technical:

•Customer focus – all decisions clearly aligned to customer/business and bp wide strategy. Puts the customer at the heart of everything they do and is confident to work within a framework

•Solutions focus –seeks to identify solutions and make improvements to processes which will give to the business and enhance ways of working

•Risk Management –acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to raise any concerns.

•Able to progress issues, and seek advice / advance as and when required and systematically determine the root cause(s) of a problem

Desirable Criteria:

•Proficient knowledge of CRM systems, MS Office

•Knowledge of Workday, and other HR management system

•A continuous improvement approach; seeking simple, ‘best fit’ solutions to challenges.

Note - Strong prior experience in transacting UK people processes and deep knowledge of UK policies

Join our Team and advance your career as Senior Local Delivery Specialist !

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Analytical Thinking, Collaboration, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations (Inactive), Employee Lifecycle, Extract, Global Perspective, HR Process Management, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational Knowledge, Performance and planning {+ 7 more} .

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.