Senior IT Asset Management Engineer
- Cartago, Costa Rica
- Full-time
- Posted
Skills
Job description
General Summary
The IT Asset Management Engineer III manages the complete lifecycle of end-user technology assets, including planning, procurement, deployment, inventory control, maintenance, refresh, recovery, and disposal. The role ensures that asset records are accurate, equipment is available to meet business needs, and hardware investments are managed efficiently.
Qualifications
•Bachelor’s degree in computer science, information technology, engineering, or a related field.
•5+ years of experience in IT asset management, inventory management, end-user technology, or IT operations.
•High level English.
•Working knowledge of ServiceNow asset management or another enterprise IT asset management platform.
•Understanding of IT service management and asset and configuration management practices.
•Hands-on experience provisioning and troubleshooting Windows laptops; experience supporting macOS laptops is preferred.
•Experience with inventory audits, data reconciliation, forecasting, hardware logistics, and asset disposal processes.
•Excel advance.
•Experience with contract, vendor, warranty, or procurement management is preferred.
•ITIL Foundation certification or equivalent IT service management training.
•Experience in a medical device, pharmaceutical, biotechnology, or other regulated industry is preferred.