Fastweb

Senior Energy Operations

Milano
Full-time
Posted Nov 11, 2026

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Skills

Operations
Microsoft Excel

Job description

WHO WE ARE

We are Fastweb Vodafone, the leading telecommunications operator in Italy, with some of the most extensive and high‑performance proprietary infrastructures in the country, through which we manage over 20 million mobile lines and 5.6 million fixed lines.

We provide advanced digital services based on 5G, Cloud, IoT, Artificial Intelligence, and Cybersecurity to enable the digital transformation of individuals, businesses, and public institutions.

We believe in a leadership approach founded on trust, constructive feedback, inclusion, and people development.

WHAT IT MEANS TO BE PART OF FASTWEB VODAFONE

What will you find at Fastweb Vodafone?

Our values—Spark Passion, Aim High, Stand True—guide our daily work.

Together, we create an environment where every person can make a difference.

Guiding us is our Leadership Model: a shared language that defines how to lead with awareness at every level.

A community, not just a team — BELONGING & INCLUSION

You work in an open and collaborative environment where your ideas matter and differences are a strength.

Grow and make an impact — IMPACT

Continuous learning and development, meaningful feedback, constructive dialogue, and high‑impact projects. In a company that drives real innovation in the country, you have the space to grow and make your mark.

Feel good, work better — FLEXIBILITY & WELLBEING

You have smart working, a shorter workweek, “no clock‑in” and “yes to trust and goals.”

Your wellbeing and work‑life balance come before everything else.

We do things that matter — SUSTAINABILITY & CUSTOMER

Sustainable choices and a customer‑first approach: with our technology, your work has a real impact on Italy and on the future.

YOUR BENEFITS

A benefits package designed to support you at every stage of your life:

Growth and development

Grow through continuous learning and development paths, along with dedicated programs designed to build the skills of the future.

Flexibility and time for yourself

You can enjoy smart working up to two thirds of your working days, plan your in office days over the quarter, and benefit from a shorter workweek with Friday afternoon off.

Parenthood

Up to 4 months of paid parental leave, flexible shifts, and dedicated leave options.

Study and education

Time off to sit your exams, leave options, and support if you have children with special educational needs (BES/DSA).

Wellbeing

Health insurance, psychological support, free legal support, financial education, caregiving support, and the opportunity to take part in sports and cultural events.

Bonus and welfare

A performance bonus that you can convert into welfare benefits, with an additional company contribution.

WHO ARE WE LOOKING FOR?

At Fastweb Vodafone, we are looking for a

Senior Energy Operations for the Team

Energy Operations

In qualità di Senior Energy Operations nel team Energy le tue attività e responsabilità saranno le seguenti:

•Gestione Connessioni: Coordinare e monitorare l'iter tecnico e amministrativo per le prestazioni power e gas (attivazioni, volture, modifiche contrattuali, disattivazioni, ecc..), interfacciandosi con l’Outsourcer, con gli UDD e i con Distributori Locali, in ottemperanza alla normativa di settore

•Gestione Switch: Coordinare e monitorare l’iter tecnico dei passaggi di fornitura (switch in/out), attraverso i portali dedicati e i sistemi aziendali, nonché i sistemi dell’Outsourcer

•Gestione ticketing: Coordinare e monitorare l’avanzamento dei ticket di competenza Operations al fine di mantenere lo standard qualitativo atteso

•Reporting Operativo: Predisporre report periodici sullo stato di avanzamento delle connessioni, sulle performance dei punti gestiti e sulle tempistiche dei processi di switch

•KPI: Monitorare e governare i kpi di progetto del business per le attività sopra descritte

REQUISITI ESSENZIALI

•Laurea in materie economiche/tecniche e scientifiche

•Esperienza almeno 5 anni in energy in ruolo analogo

•Solida conoscenza e comprensione del mercato dell'energia e delle normative di settore

•Profonda conoscenza delle dinamiche del mercato libero dell'energia e delle regole del SII

•Profonda conoscenza dei portali dei Distributori Locali power e gas

•Ottima capacità di analisi dati ed eccellente uso di Excel (formule avanzate, tabelle pivot).

•Eccellenti capacità di comunicazione scritta e verbale per interagire con colleghi e stakeholder

•Buona conoscenza degli strumenti di monitoraggio dei progetti

•Orientamento al risultato, proattività, flessibilità, capacità di gestire scadenze ravvicinate, abilità nel mediare e trovare soluzioni win-win e attenzione al Cliente Interno ed Esterno

•Conoscenza della lingua inglese

Retribuzione annua lorda a partire da 40.000 euro PdR

The final financial offer may exceed the indicated value and will be determined based on demonstrated skills, the level of autonomy, and the actual scope of responsibility assumed in the role.

OTHER INFORMATION

Contract:

Permanent Working Hours:

Full time Applicable collective agreement (CCNL):

Telecommunications

WORK LOCATION

Preferred :

Milano hybrid working model

We are committed to being an inclusive workplace and to ensuring equal opportunities regardless of gender, gender identity, sexual orientation, ethnicity, age, religion, or disability.