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Labcorp

Senior Director, Strategic Delivery & Transformation

  • Durham NC
  • Full-time
  • Posted

Skills

  • Agile
  • Leadership
  • Operations
  • Product Management
  • Project Management
  • Accessibility
  • ITIL
  • Large Language Models

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Senior Director, Strategic Delivery & Transformation for a dynamic team in Durham, NC.

The Senior Director, Strategic Delivery & Transformation is a senior leadership role responsible for driving the successful execution of the Diagnostics Enterprise Systems portfolio, with a primary focus on large, complex, high-visibility, and transformational initiatives spanning technology, data, AI, digital modernization, automation, and business process transformation. This role serves as a senior delivery executive and trusted advisor to business and technology leaders, ensuring strategic programs deliver measurable business outcomes, accelerate innovation, and advance organizational priorities.

The Senior Director will provide leadership across the full project lifecycle, from business case development and portfolio planning through execution, deployment, adoption, and benefits realization. The role is accountable for overseeing a portfolio of strategic programs while also providing leadership, governance, and operational oversight across broader delivery initiatives. Working closely with business stakeholders, architecture, product management, engineering, operations, and vendor partners, the Senior Director will ensure alignment of investments, effective risk management, executive transparency, and delivery excellence.

As a senior member of the Delivery Success leadership team, the role will drive portfolio governance, organizational maturity, delivery best practices, and continuous improvement. The position will lead teams of program managers, project managers, and delivery professionals while fostering a culture of accountability, collaboration, innovation, and operational excellence. The individual must possess the strategic leadership capabilities required to lead enterprise transformation initiatives while maintaining the operational discipline necessary to oversee complex delivery portfolios.

Work Schedule:

This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Job Responsibilities:

•Lead the delivery of large, complex, strategic, and transformational initiatives across the Diagnostics Enterprise Systems portfolio.
•Provide executive oversight for high-priority programs involving technology modernization, data and analytics, AI, automation, digital transformation, and enterprise platforms.
•Partner with business and technology leaders to define program objectives, delivery strategies, success metrics, and business outcomes.
•Develop and maintain executive-level relationships with key stakeholders across Business and IT.
•Oversee portfolio planning, program governance, execution oversight, and benefits realization activities.
•Ensure strategic initiatives are delivered on time, within budget, and aligned with business objectives.
•Lead cross-functional teams across business, product, engineering, architecture, infrastructure, operations, and vendor organizations.
•Drive proactive identification and mitigation of program risks, dependencies, issues, and constraints.
•Establish and maintain executive reporting, portfolio health metrics, and delivery performance dashboards.
•Provide leadership and governance across major transformation programs and enterprise initiatives.
•Support prioritization, funding, and resource allocation decisions for strategic investments.
•Partner with Product Management and Architecture teams to align delivery roadmaps with strategic business priorities.
•Drive adoption of delivery best practices, standardized governance processes, and operational excellence frameworks.

Minimum Qualifications:

•Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, Healthcare Informatics, or a related field.
•8 years of progressive leadership experience delivering large-scale technology, digital transformation, data, AI, automation, and enterprise application initiatives.
•8 or more years of extensive experience within diagnostics, laboratory operations, healthcare, life sciences, or other regulated environments, with strong understanding of operational and technology ecosystems.
•8 or more years experience and proven success leading large, complex, enterprise-wide transformation programs involving multiple business units, technologies, stakeholders, and delivery organizations.
•8 or more years demonstrated experience managing multi-million-dollar portfolios and strategic initiatives with responsibility for business outcomes, financial management, governance, and executive reporting.
•8 or more years strong experience leading programs utilizing Agile, Waterfall, Hybrid, Product-based delivery, and organizational change management methodologies.
•3 or more years demonstrated experience implementing and scaling AI-enabled delivery practices, including AI Development Lifecycle (AIDLC), co-creation methodologies, and AI-assisted software development approaches.
•8 or more years experience and proven ability to influence executive leadership, manage competing priorities, and drive alignment across business, technology, product, architecture, and operations organizations.
•8 or more years experience and strong track record of delivering measurable business value through technology modernization, process transformation, automation, analytics, and AI initiatives.
•8 or more years experience building, leading, and developing high-performing program management, project management, and delivery leadership teams.

Preferred Qualifications:

•Current or prior Labcorp experience
•Master's Degree (MBA, MS Computer Science, Engineering, Information Systems, Healthcare Informatics, or related discipline).
•15 or more years of experience leading strategic technology and business transformation initiatives within diagnostics, laboratory services, healthcare, life sciences, or other regulated industries.
•15 or more years deep experience leading enterprise modernization programs involving cloud transformation, data platforms, analytics, AI/ML, intelligent automation, and digital product development.
•5 or more years experience establishing and scaling AI-enabled delivery organizations, including AIDLC, generative AI-assisted software engineering, co-creation models, and modern software delivery frameworks.
•PMP, PgMP, SAFe, Agile, ITIL, Prosci Change Management, or related program, portfolio, and transformation leadership certifications.
•15 or more years demonstrated success leading geographically distributed organizations, global delivery teams, strategic vendor partnerships, and large consulting engagements.
•15 or more years experience presenting to and partnering with C-suite executives, executive steering committees, and board-level stakeholders on strategic transformation initiatives.

Benefits:  Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.   Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.   Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please  click here .

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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