Senior Claims Specialist, CPRS and Financial Lines

London - Scalpel
Full-time
Posted Nov 9, 2026

Skills

Communication
Microsoft Excel
Microsoft Office

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

HOW DOES THIS ROLE CONTRIBUTE TO OUR COLLECTIVE SUCCESS?

This role contributes to AXIS’ collective success through maintaining and promoting a market leading claims service to support clients’ complex risks and challenges and, in so doing, to support the retention and acquisition of business.

WHAT WILL YOU DO IN THIS ROLE?

•Handle complex and international (including US) credit, political, surety and financial lines claims for a wide variety of financial institution, professional and commercial clients written in the Global Markets Division and reporting to the Head of Financial Lines Claims.

•Proactively manage claims from first advice to final settlement, including full analysis of coverage / liability, reserve evaluations and resolution strategy, in a lead and follow capacity across primary and excess layers on both company and syndicate paper.

•Active management and pursuit of complex and high value global recovery actions, including active pursuit of third parties and the recovery of high value assets in difficult jurisdictions.

•Work closely with claims management, external legal advisors, market leaders, coverholders, TPAs and brokers to ensure that the highest standard of technical claims handling and customer service is provided.

•Liaise with underwriters on wording / policy issues, provide claims information and updates on market trends / developments, and attend client meetings as appropriate.

•Liaise with other internal stakeholders (actuarial, finance, reinsurance) as appropriate, including to set and actively manage reserves and financial exposures.

ABOUT YOU:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

WHAT YOU NEED TO HAVE:

•Experience in dealing with, and sound technical knowledge of, financial lines and / or credit and political risk claims (or adjacent lines), preferably in a lead or legal advisory capacity.

•Excellent written and verbal communication skills with the ability to develop and sustain relationships with internal and external stakeholders.

•Ability to confidently prioritise and organise workload and exercise sound and decisive judgment.

WHAT WE PREFER YOU TO HAVE:

•Experience working in a syndicate or company and sufficient experience to independently perform the role set out above.

•Financial lines and / or surety, credit and political risk insurance lawyers interested in moving across to complex claims handling are also encouraged to apply.

•Knowledge of ECF2 preferable.

•Experience with Excel, Word and PowerPoint.

•Legal or professional qualification such as ACII.

ROLE FACTORS:

In this role, you will typically be required to be in the office 3 days per week.

WHAT WE OFFER:

Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.

In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

This posting is for an existing vacancy.