Senior Associate

Gurugram, India
Full-time
Posted Nov 9, 2026

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Skills

Leadership
Microsoft Excel

Job description

Job Title:

Senior Associate Work Type:

Permanent Location:

Gurugram, India

It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.

At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.

Essential capabilities

•The role requires collaborating with HR COEs / HR Business Partners to strategize, execute new policies and contribute to the design of colleague life cycle processes that ensures alignment with HR Policies, Statutory/regulatory acts, and governing Employment Laws.

•Responsible for embedding a strong Colleague Life cycle Processes.

•Integration of Voice of Colleagues as insights to drive HR Delivery for increased satisfaction and engagement.

Experience

•Should have a working experience of 3 or more years in mid size organisation

•Should have handling employee related services for more than 5000 employees.

•Should have an experience in People Management.

•Ideal candidate should be a go getter.

egration of Voice of Colleagues as insights to drive HR Delivery for increased satisfaction and engage

Other capabilities

•Problem Solving

•Strong initiative and self-starter

•Good written and oral communication

•Organisational Structure Mapping

•People Centric Approach

Qualification Requirements

•Should be a Graduate

•Additional should have either a Diploma or Masters in Business Administration with a specialisation in HR.

•Experience and knowledge of working on MS-Office & Automation Tools

Key Accountabilities

•Ensuring Employee queries are managed within the SLA

•Ensuring all hiring & onboarding SLA are met

•Ensuring key metrics as defined are delivered within SLA

•Ensuring adherence to all Risk standards are maintained while ensuring additional pay-outs are entered into the system

Challenges

•Key People Challenges

•Process needs to reviewed & updated

•System & Process automation has to be constant to deliver

A diverse and inclusive workplace works better for everyone:

Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

More focus on you:

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities

Join NAB India:

This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities

To know more about us please click here

To know more about NAB Global Innovation Centres please click here

We’re on LinkedIn: NAB Innovation Centre India