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๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ญ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ญ๐ฑ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ญ๐ฌ-๐ญ๐ฑ ๐๐ฃ๐)
Experience: 7+ yrs
Location: Bangalore, Mumbai
As a Program Manager Patient Support Program, you will lead end-to-end execution of comprehensive patient assistance initiatives, ensuring seamless coordination across clinical, logistical, and regulatory domains. You will design scalable frameworks that integrate pharmacy operations, life sciences expertise, and microbiology insights to improve patient access to essential therapeutics. By partnering with cross-functional teams and external stakeholders, you will monitor program performance, address barriers, and drive continuous improvement. Your strategic vision and operational excellence will directly impact patient outcomes and organizational mission.
Requirements
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โขDesign and implement patient support and assistance programs that align with company goals and regulatory requirements.
โขOversee pharmacy operations, including inventory management, dispensing protocols, and supply chain coordination for patient assistance products.
โขCollaborate with life sciences teams to ensure product availability and clinical relevance across target indications.
โขLead microbiology quality assurance initiatives to maintain product safety and efficacy throughout the program lifecycle.
โขDevelop and maintain strong relationships with healthcare providers, patients, and payer partners to increase program reach and efficacy.
โขMonitor program KPIs, analyze data, and generate insights to guide continuous improvement and cost optimization.
โขEnsure compliance with all applicable local and international regulations, including data privacy and reporting standards.
โขConduct risk assessments, develop mitigation plans, and lead cross-functional teams to resolve complex program challenges.
โขProvide regular reports to senior leadership on program performance, outcomes, and strategic recommendations.
โขMentor and coach program staff, fostering a culture of collaboration, innovation, and patient-centric focus.
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โข7+ years of experience managing patient support or assistance programs in a pharmaceutical or biotechnology environment.
โขProven expertise in pharmacy operations, including inventory, dispensing, and regulatory compliance.
โขDeep understanding of life sciences product development, clinical trial support, and therapeutic area knowledge.
โขStrong background in microbiology, quality control, and ensuring product safety across supply chains.
โขDemonstrated ability to analyze complex data sets, extract actionable insights, and drive evidence-based decision making.
โขExcellent communication and stakeholder management skills, with a track record of building productive partnerships.
โขExperience leading cross-functional teams and managing projects with multiple stakeholders and tight deadlines.
โขProactive problem-solving mindset and ability to navigate ambiguity in fast-paced environments.
โขStrong organizational skills and attention to detail, ensuring compliance with regulatory and internal standards.
โขPassion for improving patient access and a commitment to delivering high-quality, patient-centered solutions.