Where Ambition Meets Innovation
Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.
Job Overview
The Principal Enterprise Architect, Service & Support is responsible for establishing the strategic architecture direction for the Service & Support domain and ensuring that business capabilities, technology investments, platforms, data, integrations, and solutions evolve in alignment with LPL's enterprise architecture strategy.
This role partners closely with Business, Product, Engineering, Data, Security, Cloud, and Enterprise Architecture leaders to define current and target-state architectures, identify modernization opportunities, establish reusable enterprise patterns, and guide major initiatives toward scalable, secure, resilient, and sustainable architectures.
The Enterprise Architect provides architectural leadership across multiple programs and product teams, ensuring individual solutions collectively advance the long-term architecture of the Service & Support domain.
Responsibilities
•Own the Enterprise Architecture strategy for the Service & Support domain , defining current-state, interim-state, and target-state architectures aligned with business capabilities and enterprise technology strategy.
•Develop and maintain business capability maps, technology blueprints, reference architectures, transition architectures, and multi-year modernization roadmaps for Service & Support capabilities.
•Partner with Business and Product leadership to understand strategic objectives, customer and advisor experience needs, operational challenges, and capability gaps, translating them into architecture priorities.
•Provide architectural leadership for the modernization of Service & Support capabilities, including CRM, case management, workflow, knowledge management, contact center, advisor servicing, integration, data, and AI-enabled service capabilities .
•Evaluate existing platforms and solutions to identify technical debt, capability duplication, scalability constraints, integration complexity, security risks, and modernization opportunities .
•Define architectural guardrails and guide technology teams toward domain-driven, API-first, event-driven, cloud-native, secure, resilient, and scalable architectures where appropriate.
•Establish clear system-of-record, system-of-engagement, integration, data ownership, and platform responsibility boundaries across the Service & Support ecosystem.
•Partner with Solution Architects and engineering leaders to ensure individual solution designs align with enterprise standards, target-state architecture, approved patterns, and strategic technology direction .
•Drive architecture decisions across programs when solutions span multiple domains, platforms, or organizational boundaries.
•Facilitate architecture trade-off discussions and document significant decisions through appropriate Architecture Decision Records, reference patterns, standards, and governance artifacts .
•Participate in strategic planning and portfolio discussions to identify the architectural runway and foundational capabilities required for future business initiatives.
•Collaborate with Lean Portfolio Management and EPMO to align investment priorities, development value streams, architecture dependencies, and modernization roadmaps .
•Promote reuse of enterprise platforms, APIs, shared services, architecture patterns, common components, and data products , reducing unnecessary technology proliferation and duplication.
•Partner with Cybersecurity and Cloud Engineering to ensure architectures incorporate security-by-design, zero-trust principles, identity and access controls, data protection, observability, resiliency, and regulatory requirements .
•Influence modernization of legacy and monolithic applications through appropriate retire, retain, rehost, re-platform, refactor, or re-architect strategies.
•Provide executive-level architecture communication , clearly articulating business value, alternatives, architectural trade-offs, risks, dependencies, and recommended direction to technology and business leadership.
•Mentor Solution Architects and engineering teams and help elevate architecture practices, patterns, and architectural thinking across the organization.
What are we looking for?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness , act with integrity , and are driven to help our clients succeed . We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements
•10 years experience serving as an Enterprise Architect, Domain Architect, Principal Architect, or senior Solution Architect responsible for enterprise-scale architecture.
•5 years experience defining current-state, target-state, transition architecture, and multi-year technology roadmaps .
•5 years experience with enterprise-scale cloud environments, particularly AWS.
•10 years experience architecting complex distributed systems, APIs, event-driven architectures, integration platforms, data architectures, and cloud-native applications.
•5 years experience modernizing large-scale legacy and monolithic applications using re-platforming, refactoring, re-architecting, and cloud-native modernization approaches .
Core Competencies
•Strong understanding of Enterprise Architecture principles, capability-based planning, domain architecture, reference architectures, and technology roadmaps .
•Ability to connect business capabilities → business processes → applications → integrations → data → infrastructure/platform capabilities .
•In-depth knowledge of AWS and Azure , including cloud architecture and security best practices and the AWS Well-Architected Framework.
•Strong understanding of API-first, event-driven, microservices, domain-driven design, containerization, DevSecOps, CI/CD, observability, resiliency, and cloud-native architecture .
•Experience defining patterns for enterprise integration and interoperability across SaaS, cloud, and internally developed applications.
•Ability to evaluate architecture alternatives based on business value, scalability, security, resiliency, operability, cost, technical debt, and time-to-market .
•Excellent executive-level communication and influencing skills , with the ability to translate complex technology decisions into business outcomes.
•Experience presenting architecture strategies, roadmaps, recommendations, and trade-offs to senior technology and business leadership.
•Strong understanding of Agile and SAFe delivery models while maintaining the appropriate separation between enterprise architecture strategy and solution delivery execution .
•Ability to provide architecture guidance across multiple programs and product teams simultaneously.
Preferred Qualifications
•Experience supporting highly regulated environments, preferably financial services, brokerage, banking, insurance, or wealth management .
•AWS Certified Solutions Architect, Professional , or equivalent AWS architecture certification.
•Enterprise Architecture certifications such as TOGAF are desirable.
•Experience with Service & Support platforms and capabilities such as Salesforce, ServiceNow, contact center technologies, CRM, workflow/case management, knowledge management, and AI-enabled servicing .
•Experience within brokerage, wealth management, financial services, or another highly regulated industry .
Pay Range:
$155,942.00 - $259,869.00
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit www.lpl.com .
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
EAC 5.19.26