Key Responsibilities:
•OTMS Superuser in the LTA domain
•Solution Oriented. Troubleshoot rate related issues and identify process gaps
•Horizontal stitching of the E2E process, able to understand process maps and create IOP/SOP
•Lead a team: Project analysis and provide data inputs to colleagues for successful parallel run, testing, and deployment of Oracle TMS for remaining HBDS customers.
•Testing E2E files, Process Flows, Data flows, and reporting capabilities, and Control effectiveness
•Should be able to pull reports and analyse process flaws
•Ensure accurate and qualitative process updates and project updates to the leadership
•Share feedback to strengthen user experience, process experience, and customer experience outcomes
•Align & Seek guidelines for KPI’s and process flow directions from the Project team and GPL’s
Key Skills & Competencies:
•Strong understanding of Contract/ Rate Management and Lead to Agreement (LTA) process execution
•Proven team management and people leadership skills, including work allocation, performance management, and capacity planning
•Coaching, mentoring, and feedback skills to develop team members
•Experience applying Agile and continuous improvement methods (e.g., sprints, backlog, retrospectives, Lean/Kaizen) to lead teams
•Strong analytical, problem-solving, and decision-making skills, with effective stakeholder and escalation management
•Change management, conflict resolution, and strong communication skills, including reporting to leadership
Qualification:
•Bachelor’s degree in commerce, Finance, Accounting, Business Administration, or a related field
•Relevant experience in Contract/ Rate Management, including prior experience leading or supervising a team; exposure to Agile or continuous improvement practices is preferred
Shift Timings:
•US Shift
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