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Manager Site Reliability

  • Bengaluru, India
  • Full-time
  • Posted

Skills

  • AWS
  • CI/CD
  • Communication
  • Compliance
  • Google Cloud
  • Kubernetes
  • Leadership
  • Machine Learning
  • Microsoft Azure
  • Operations
  • Product Management
  • Recruiting
  • Teamwork
  • Terraform

Job description

๐—ง๐—ต๐—ถ๐˜€ ๐—ฟ๐—ผ๐—น๐—ฒ ๐—ถ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—ผ๐—ป๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ช๐—ฒ๐—ฒ๐—ธ๐—ฑ๐—ฎ๐˜†'๐˜€ ๐—ฐ๐—น๐—ถ๐—ฒ๐—ป๐˜๐˜€

๐—ฆ๐—ฎ๐—น๐—ฎ๐—ฟ๐˜† ๐—ฟ๐—ฎ๐—ป๐—ด๐—ฒ: ๐—ฅ๐˜€ ๐Ÿณ๐Ÿฑ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ - ๐—ฅ๐˜€ ๐Ÿต๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ (๐—ถ๐—ฒ ๐—œ๐—ก๐—ฅ ๐Ÿณ๐Ÿฑ-๐Ÿต๐Ÿฌ ๐—Ÿ๐—ฃ๐—”)

Experience: 15+ yrs

Location: Bengaluru

As a Manager Site Reliability, you will lead a highโ€‘performing SRE team responsible for designing, deploying, and maintaining the companyโ€™s critical infrastructure across cloud, onโ€‘premise, and hybrid environments. You will orchestrate the continuous improvement of reliability metrics, automated incident response, and capacity planning while driving the adoption of agentic AI and AIOps solutions to preโ€‘empt outages and optimize resource usage. Your role will also encompass setting governance standards, mentoring engineers, and collaborating with product, security, and compliance teams to ensure seamless delivery of resilient services at scale. You will be instrumental in shaping the culture of operational excellence and innovation, ensuring that the engineering organization aligns with the businessโ€™s rapid growth and technical ambitions.

Requirements

๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€

โ€ขDesign and oversee the implementation of scalable, highly available infrastructure across multiple cloud providers and onโ€‘premise data centers.
โ€ขLead the development and deployment of automation and observability pipelines using cuttingโ€‘edge tools and agentic AI technologies to detect, diagnose, and resolve incidents faster.
โ€ขDefine and enforce SRE best practices, SLIs, SLOs, and error budgets, ensuring measurable reliability targets are met.
โ€ขMentor and coach SRE engineers, fostering a culture of continuous learning and professional growth within the team.
โ€ขCollaborate with DevOps and platform engineering teams to integrate CI/CD pipelines, infrastructure as code, and security controls into the delivery lifecycle.
โ€ขDrive incident management processes, including postโ€‘mortem analyses, root cause investigations, and corrective action plans.
โ€ขPartner with product management and business stakeholders to align reliability priorities with feature roadmaps and release schedules.
โ€ขDevelop and refine monitoring, alerting, and reporting dashboards that provide actionable insights to crossโ€‘functional teams.
โ€ขAdvance the adoption of AIOps strategies that leverage machine learning for anomaly detection, capacity forecasting, and automated remediation.
โ€ขRepresent the SRE organization in executive reviews, presenting reliability metrics, risk assessments, and improvement roadmaps.

๐—ช๐—ต๐—ฎ๐˜ ๐— ๐—ฎ๐—ธ๐—ฒ๐˜€ ๐—ฌ๐—ผ๐˜‚ ๐—ฎ ๐—š๐—ฟ๐—ฒ๐—ฎ๐˜ ๐—™๐—ถ๐˜

โ€ข15+ years of experience in site reliability, infrastructure engineering, or DevOps roles, with a proven track record of leading large, highโ€‘scale teams.
โ€ขDeep expertise in cloud platforms (AWS, Azure, GCP), Kubernetes, containers, CI/CD, and infrastructureโ€‘asโ€‘code tools (Terraform, Pulumi, Ansible).
โ€ขHandsโ€‘on experience with agentic AI, AIOps platforms, and machineโ€‘learningโ€‘based incident response solutions.
โ€ขStrong leadership skills, including talent acquisition, mentorship, and crossโ€‘functional collaboration.
โ€ขExcellent analytical mindset, with a dataโ€‘driven approach to defining SLIs/SLOs and performance optimization.
โ€ขProven ability to translate complex technical concepts into clear, actionable communication for executives and business partners.
โ€ขDemonstrated success in implementing robust incident management frameworks, postโ€‘mortem cultures, and continuous improvement cycles.
โ€ขFamiliarity with compliance, security, and regulatory requirements impacting cloud and onโ€‘premise infrastructures.
โ€ขAbility to thrive in a fastโ€‘paced, dynamic environment, juggling multiple priorities while maintaining high standards of quality.
โ€ขPassion for innovation, staying upโ€‘toโ€‘date with emerging trends in SRE, cloud-native technologies, and AIโ€‘driven operations.

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