Lead Technology Trainer Epic

1 Inventa Place Silver Spring, MD 20910

Kids Are Our Everything.

Department

10575 IT Training

Pay Range

$110,052.80 - $183,414.40

The Lead Technology Trainer partners with clinical, operational, revenue cycle, and information services (IS) stakeholders

to help design and deliver an enterprise technology training program. This pivotal role, reporting to the Manager of

Technology Training and Adoption, will have the opportunity to lead an Epic-certified training team who will ensure all

Children's National staff are well-prepared and proficient in using our new Epic electronic health record and related

applications. You will help develop a continuous learning model to advance user adoption and system mastery. Your expertise

in health care workflows, information technology, and instructional design will empower our staff to leverage technology with

competence and confidence, improving patient safety, care delivery, business processes, and the overall experience for

patients, families, and colleagues every day.

Join us in making a lasting impact and help our patients Grow Up Stronger

Minimum Education

Bachelor's Degree Bachelor’s degree in health care, education, information

technology, health care administration, or a related field.

(Required)

Master's Degree Master’s or other advanced degree in health care, education,

information technology, health care administration, or a related

field is advantageous. (Preferred)

Minimum Work Experience

7 years Minimum of seven years of clinical, operational, revenue cycle, technical, and/or

training experience with health information technology, including electronic health records and other clinical or practice management applications. Experience with

the Epic EHR is advantageous. (Required)

5 years Five years of experience in staff onboarding, adult education, curriculum

development, instructional design, and/or training delivery, preferably in a health

care setting. (Preferred)

Required Skills/Knowledge

Leadership: Emerging ability to lead and inspire disparate stakeholders and align end users to achieve organizational goals.

Management: Skilled in supporting high-performing teams, fostering a supportive and inclusive culture, promoting trust

and transparency, and adhering to health care regulations and organizational policies and procedures.

Communication: Excellent presentation and communication skills, adept at conveying complex technical concepts to non-technical audiences through various channels, including static and dynamic pre-recorded and live content delivery, prioritizing user experience.

Interpersonal: Ability to work collaboratively in cross-functional teams and build strong relationships with clinical,

operational, administrative, and technical stakeholders and leaders across clinical departments and business units

Project Management: Strong project management skills, capable of handling multiple initiatives simultaneously, including

overseeing successful and fast-paced implementations of enterprise software including the electronic health record (EHR).

Education: Knowledgeable in instructional design methodologies and adult learning principles. Proficient in using e-learning authoring tools, learning management systems (LMS), and virtual training platforms. Demonstrated experience enabling end user competency, confidence, continuous learning, and system mastery.

Technical: Strong expertise in health information technology, including electronic health records and related systems.

Familiarity with cross-venue clinical workflows and health care operations, including revenue cycle, analytics, and other

business processes.

Committed: Unwavering dedication to the vision for enterprise technology training in service of our mission and core

values.

Collaborative: Strong team player with a collaborative approach to problem-solving and leadership.

Innovative: Ability to think creatively and develop forward-thinking training solutions and models

Adaptable: Flexible and able to navigate complex and rapidly changing priorities and environments.

Empathetic: Understanding of challenges faced by healthcare professionals and staff and commitment to supporting their success.

Required Licenses and Certifications

This position requires

that the appropriate

Epic certification be

successfully obtained

and maintained for the

assigned area of

responsibility within 6

weeks of completing

training, if not

obtained prior to hire. 180 Days (Required)

Functional Accountabilities

Leadership & Strategy

Training Program Development

Training Environments

Implementation & Go-Live Readiness

Change Management

Performance Monitoring

Collaboration

Documentation

The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.