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๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ญ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ญ๐ฑ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ญ๐ฌ-๐ญ๐ฑ ๐๐ฃ๐)
Experience: 4+ yrs
Location: Bengaluru
As a Key Accounts Manager, you will spearhead the growth and retention of our most strategic surface product portfolios, driving revenue across laminates, acrylics, and associated hardware solutions. You will develop and nurture long-term relationships with premier retailers, distributors, and high-value contractors in the Bengaluru market, understanding their unique needs and translating them into actionable sales strategies. By leveraging your deep product knowledge and market insights, you will identify opportunities for channel expansion, upsell premium finishes, and introduce innovative hardware fittings that enhance customer experience. Your role will be pivotal in positioning our brand as the preferred partner for industrial, commercial, and residential projects, while ensuring a seamless post-sale journey and continuous feedback loop to product teams.
Requirements
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โขBuild and manage a portfolio of high-value accounts, ensuring consistent sales targets and growth.
โขConduct regular site visits and product workshops to educate channel partners on laminates, acrylics, and hardware solutions.
โขCollaborate with marketing and product teams to develop localized promotions, trade shows, and training programs that boost channel penetration.
โขAnalyze market trends, competitor activity, and customer preferences to forecast demand and adjust strategies accordingly.
โขNegotiate pricing, terms, and contractual agreements to maximize profitability and maintain competitive positioning.
โขLead the implementation of new hardware lines (handles, fittings) in field sales, ensuring proper installation standards and customer satisfaction.
โขTrack and report key performance indicators, providing actionable insights to senior leadership.
โขResolve escalated customer issues, coordinating with technical support, logistics, and finance to deliver timely solutions.
โขIdentify and cultivate opportunities for upselling and cross-selling within existing accounts.
โขParticipate in quarterly business reviews with key stakeholders to align on objectives, challenges, and growth initiatives.
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โข4+ years of experience in channel sales or key account management within the surfaces or construction materials industry.
โขIn-depth knowledge of laminates, acrylics, and hardware fittings, with a proven track record of driving sales in a competitive market.
โขStrong negotiation, presentation, and interpersonal skills, capable of influencing decision-makers across various verticals.
โขDemonstrated ability to develop strategic account plans, forecast revenue, and deliver on targets.
โขProficiency in CRM systems (e.g., Salesforce, Zoho) and Microsoft Office Suite for data analysis and reporting.
โขSelf-motivated, goal-oriented, and comfortable working in a fast-paced, dynamic environment.
โขExcellent problem-solving abilities, with a focus on customer-centric solutions.
โขExperience in coordinating cross-functional teams to deliver comprehensive sales and support services.
โขProven track record of managing field sales teams or working closely with channel partners.
โขFlexibility to travel within the Bengaluru region to meet clients and attend industry events.