Head of Revenue Operations
- San Francisco
- Full-time
- $220K - $250K
- Posted
Skills
Job description
About Sona
Frontline work keeps the world running. Restaurants, hospitals, schools, nurseries, airlines, stores, emergency services. Together they employ 80% of the global workforce, over 3 billion people, and they're among the hardest businesses anywhere to run. By-the-minute scheduling, HR and payroll make them far more operationally complex than the average office, yet just 1% of venture funding has ever gone to software built for them.
Rising costs, wage increases, labour shortages and tighter regulation have made fixing that urgent. Sona is the AI-native workforce management platform for frontline organisations, with agents that match staffing to real demand and take the admin load off managers. That's a $500bn+ market the software industry has mostly walked past.
We've raised over $100M from N47, Felicis, Gradient and Northzone, signed more than 100 enterprise customers across the UK and US, and opened offices in London, New York, San Francisco, Austin and Lisbon. More on working at Sona here https://www.sona.ai/careers.
About the Role
We're hiring a Head of Revenue Operations to build and run the revenue strategy at Sona. You'll be based in San Francisco and report to the VP Sales, owning the tools, processes and people behind how we plan, sell and grow.
In practice, that covers territory design, compensation plans, the operating rhythm that keeps our commercial teams in step, and even how we price the product. You'll also own the data strategy behind every lever that moves revenue, so leadership can see what's working and decide where to invest next.
We're a fast-growing AI company, so we expect you to use AI in how you run the function as well as in what you advise. The systems and playbook are yours to design, and you'll build a team around them as the business scales.
This is a builder role. If you'd prefer an established function with its processes already defined, it probably isn't the right fit. If you want to build a generational company alongside ambitious, high-calibre people, you'll have the scope to do it.
Responsibilities
Requirements
Benefits
Note: this represents a typical benefits package for a US-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.