๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: โน๐ฎ๐ฌ ๐๐ฃ๐
Experience: 5+ yrs
Location: Mumbai
As a Group Head - Client Servicing - Social Tag, you will lead a high-performing team responsible for managing strategic client relationships across influencer marketing and media planning initiatives. You will design and execute comprehensive social advertising solutions, ensuring seamless integration of influencer campaigns with paid media strategies. Your role involves monitoring campaign performance, optimizing budgets, and delivering actionable insights to clients, while also scaling operations to support business growth. You will collaborate closely with crossโfunctional teams, including creative, analytics, and sales, to deliver innovative, dataโdriven solutions that exceed client expectations and drive measurable ROI.
Requirements
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โขLead and mentor the client servicing team, fostering a collaborative, clientโcentric culture.
โขDevelop and implement integrated influencer marketing and media planning strategies for key accounts.
โขBuild and maintain strong relationships with top-tier influencers, agencies, and media partners.
โขOversee campaign budgeting, forecasting, and financial performance to meet profitability goals.
โขAnalyze campaign data to provide insights and optimize performance across all channels.
โขPresent strategy, performance reports, and insights to clients and internal stakeholders.
โขIdentify new business opportunities and upsell opportunities within existing client accounts.
โขEnsure compliance with brand guidelines, regulatory requirements, and industry best practices.
โขDrive continuous improvement initiatives to enhance operational efficiency and client satisfaction.
โขRepresent the organization in industry forums, conferences, and networking events.
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โข5+ years of progressive experience in client servicing, media planning, and influencer marketing.
โขProven track record of successfully managing large, multiโchannel social campaigns.
โขStrong analytical skills with the ability to translate data into actionable strategy.
โขExcellent communication and presentation skills, capable of engaging executiveโlevel stakeholders.
โขDeep understanding of current influencer trends, platforms, and measurement tools.
โขDemonstrated ability to lead and develop highโperforming teams.
โขStrategic thinker with strong business acumen and a resultsโdriven mindset.
โขExperience working with Cโsuite clients across diverse industries.
โขAbility to thrive in a fastโpaced, deadlineโdriven environment.
โขPassion for innovation and staying ahead of emerging social media trends.