HonorHealth
Engineer III - Virtual Infrastructure
- Full-time
- Posted
Skills
Job description
Primary City/State:
Virtual Arizona Category:
IT Network and Server Administration Shift:
Day Department:
IT Systems Engineering and Architecture 8:00am-5:00pm
Remote, must reside in Arizona.
Great care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
JOB SUMMARY
The Virtual Infrastructure Engineer III researches, develops, tests, analyzes and documents virtual desktop infrastructure software.
In addition, the Virtual Infrastructure Engineer III provides guidance, mentoring, training, and participates in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment.
ESSENTIAL FUNCTIONS
Coaches and trains less experienced engineers, identify coaching opportunities, and oversee work and productivity of junior engineers.
Creates, develops & oversees projects as needed, assign resources to projects assigned to the Virtual Infrastructure Engineering, manages incident distribution, and coordinates major incidents response.
Tracks and manages budget, performs discipline and rewards level I and level II employees under minimal supervision from management, manages development plans for staff, manages projects from start to finish, requisitions equipment and supplies, assists with staff scheduling.
Documents & submits new content to the knowledgebase, maintains the team website, create process maps, develops framework & processes around problem management, develops training materials for staff.
Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
Maintains a professional appearance for both themselves and their work environment.
EDUCATION
EXPERIENCE
LICENSE AND CERTIFICATIONS
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