whop
Customer Success Manager, Education (US)
- Brooklyn, NY
- Full-time
- $200,000 to $250,000
- Posted
Skills
Job description
MISSION
Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.
ROLE
You get new education customers live and successful on Whop: coaches, masterminds, bootcamps, and anyone teaching a skill. You run onboarding, get them using the product, and set them up to grow.
This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop.
WHAT YOU’LL DO
•Onboard new education customers and get them live fast
•Move their programs, communities, and payments onto Whop
•Get them using the core product and the rest of the stack
•Spot accounts at risk early and fix the problem yourself
•Hand healthy, growing accounts to the account team
WHAT WE’RE LOOKING FOR
•Operator background in education or coaching, or you have run your own online business
•Top performing CSM or onboarding lead at a high growth startup
•Strong at running many accounts at once without dropping any
•Comfortable talking to the person who owns the business
COMPENSATION / PERKS
•Compensation range: $200,000 to $250,000
•Best in class base + OTE with competitive equity
•Location: In-person NYC / Brooklyn, 5 days in office
•Equinox membership
•Lunch & dinner M–F
•Rent stipend within 0.5 mile of the office
•Citi Bike
•Ubers home after 10pm
•Unlimited PTO + health / vision / dental
•Latest MacBook Pro