About Citi Security & Investigative Services (CSIS)
Citi Security and Investigative Services (CSIS) is a global function within Citi whose mission is to protect the employees, assets, information, integrity, and reputation of Citi and its clients. CSIS accomplishes this by offering industry-leading professional security services, fraud prevention, and independent investigations across all of Citi's businesses and regions globally, and by collaborating with our internal business colleagues, law enforcement agencies, and external industry peers.
Citi employees reflect the remarkable range of cultures and perspectives of our clients across more than 160 countries and jurisdictions where we do business – a powerful advantage that combines global insights with deep local knowledge. We recognize that unique individuals, collaborative teams, and inclusive leaders have far-reaching impact and are the engines of new ideas. It is our willingness to embrace the richness of our diverse teams, ideas, and possibilities that drives our growth and progress.
Within Citi’s Security & Investigative Services function, you will have the opportunity to work alongside a diverse group of professionals whose collective mission is to protect the employees, assets, information, integrity, and reputation of Citi and its clients. You will connect with colleagues across the globe whose backgrounds and experience span a wide variety of disciplines, providing an opportunity to learn from the best in the industry. Our people—and the values, skills, and experience they bring to CSIS and Citi—remain our most valuable asset and the key to our success. We are committed to rewarding our people and fostering a culture that attracts, develops, manages, and retains top-tier talent through continuous training and career development. We empower our team with the autonomy to identify and drive necessary change.
Role Overview
A role in our investigations function means you will work with a dedicated group of individuals whose collective mission is to investigate wrongdoing against our firm. We conduct professional, independent, and objective investigations to:
•Identify fraud and illicit activity
•Recover lost or stolen assets
•Identify underlying control failures and root causes
•Enforce the firm's policies and ethical standards
•Identify and assess network security incidents and cyber events
•Initiate and/or support criminal prosecutions and civil litigation, where appropriate
As a Lead Investigator , you will be responsible for the coordination and end-to-end investigation of high-level fraud matters, significant financial crimes, and network security/cyber incidents. You will draw on a broad range of investigative skills, partnering closely with business, product, and process Subject Matter Experts (SMEs) across global functions to arrive at complete and accurate findings.
This role utilizes sophisticated expertise in investigative interviewing, fraud identification, loss prevention, digital forensics, and cyber-enabled fraud to identify schemes, emerging trends, and organized crime rings that create risk for our firm, employees, shareholders, systems, assets, and clients.
Key Responsibilities
•Complex & High-Profile Investigations: Conduct proactive, complex, variable, and high-profile/sensitive investigations with the goal of developing cases to a successful conclusion and delivering timely fraud-preventive intelligence to business and functional partners.
•Stakeholder & Executive Engagement: Actively engage key partners, business heads, and management to ensure they are consistently apprised of significant milestones, risk exposures, and changes throughout the lifecycle of an investigation.
•Asset Recovery & Loss Mitigation: Drive the recovery of losses through court-ordered restitution, asset forfeiture, seizure of property, or direct payment and voluntary settlements by suspects.
•Law Enforcement & Industry Liaison: Cultivate and maintain external relationships with law enforcement agencies, regulatory bodies, industry peers, and other strategic intelligence partners.
•Interviews & Evidence Handling: Engage with internal and external suspects, witnesses, complainants, and third parties through structured investigative interviews and interrogations, evidence collection, and forensic examinations.
•Legal & Court Representation: Represent Citi in criminal, civil, and regulatory court matters, demonstrating subject-matter mastery and delivering accurate, well-supported testimony.
•Leadership & Mentorship: Mentor, guide, and train junior investigative staff and analytical team members to foster technical excellence and operational consistency.
•Case Briefings & Project Leadership: Prepare and deliver comprehensive case briefings, intelligence summaries, and presentations on ongoing investigations and investigative initiatives to senior management.
Qualifications: Education & Experience
•Education: Bachelor’s degree required; Master’s or advanced graduate degree in Criminal Justice, Law, Cybersecurity, Forensic Accounting, or related field preferred.
•Years of Experience: 8 years of relevant investigative experience managing complex, variable, and high-impact cases with substantial financial, legal, or reputational implications.
•Investigative Mastery & Interviewing: Conveys thorough mastery of investigative concepts and methodologies; demonstrated expertise in conducting structured investigative interviews and recording techniques that connect facts, statements, and evidence cohesively.
•Forensics & eDiscovery: Solid understanding of digital forensics and eDiscovery processes and procedures, including the collection, examination, and analysis of data while preserving evidentiary integrity and maintaining a strict chain of custody.
•Court Testimony & Legal Proceedings: Practical experience representing the firm, law enforcement agency, or government entity and providing supportive, credible testimony in criminal and civil court matters.
•Report Writing: Proven track record authoring comprehensive, clear, and legally sound investigative reports (Reports of Investigation) suitable for executive leadership, legal counsel, and regulatory bodies.
•Professional Background & Domain Expertise: Prior background in US Intelligence, military, law enforcement, white-collar law firms, governmental investigative bodies, or in-house corporate investigations teams strongly preferred. Deep understanding of financial products, banking operations, transaction mechanisms, fraud schemes, and cyber-enabled financial crime trends.
•Professional Certifications: Relevant industry certifications preferred (e.g., CFE, CAMS, CPA, CFF, CPP, or PCI).
•Technical Proficiency: Strong proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, SharePoint) for compiling written case reports, tracking matrices, and case analytics.
•Language Skills: Second language proficiency is an advantage.
•Note: Exceptional candidates who do not meet all specific criteria may be considered provided they demonstrate the necessary core skills and equivalent relevant experience.
Required Knowledge & Skills
•Communication & Influence: Excellent verbal and written communication skills necessary for articulating case narratives, marketing investigative value, and securing cooperation from internal and external parties.
•Articulate Reporting: Strong report-writing capabilities to accurately and objectively document circumstances, timelines, and findings.
•Analytical Problem Solving: Superior analytical acumen to evaluate complex evidence, uncover concealed relationships, and develop viable investigative leads.
•Caseload & Time Management: Ability to multi-task, demonstrate meticulous attention to detail, manage competing caseload priorities, and consistently produce concise, accurate analytical deliverables.
•Sound Judgment & Integrity: Solid judgment, objective decision-making, and unwavering adherence to confidentiality and ethics.
•Executive Briefing: Confidence and ability to brief senior leadership and cross-functional stakeholders on sensitive findings.
Preferred Behavioral Attributes
•Clarity & Openness: Expresses ideas and facts in a clear, concise, and transparent manner.
•Active Listening & Collaboration: Actively listens, solicits diverse perspectives, and proactively shares intelligence with colleagues.
•Conflict Resolution: Handles conflict constructively, bridging differing viewpoints to establish common ground.
•Logical & Pragmatic Decisions: Evaluates data and potential courses of action to reach practical, sound conclusions.
•Calculated Risk & Objectivity: Maintains an unbiased, rational approach while taking well-considered, calculated risks.
•Innovation & Continuous Improvement: Applies creativity to problem-solving, adapts approaches to evolving circumstances, and continually seeks process enhancements.
•Resilience Under Pressure: Demonstrates steady, reliable performance and sound composure in fast-paced, high-pressure environments.
•Client & Stakeholder Focus: Understands the broader organizational impact of the investigative role, consistently prioritizing the safety and integrity of the firm, its clients, and end beneficiaries.
•Strategic Mindset: Develops and executes sustainable operational strategies, proactively refining approaches to meet emerging threat vectors.
Working Conditions & Additional Considerations
•Location & Work Model: Based in the United States (Hybrid work model in accordance with Citi policy).
•Schedule Flexibility: Flexibility to work on-call, off-hours, and weekends during critical case milestones, incident response operations, or emergency project phases, as required.
•Travel: Ability to travel domestically (and occasionally internationally) as required for case interviews, on-site reviews, and court proceedings.
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Job Family Group:
Corporate Services ------------------------------------------------------
Job Family:
Investigations ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Primary Location:
Irving Texas United States ------------------------------------------------------
Primary Location Full Time Salary Range:
$114,720.00 - $172,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above. ------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------
Anticipated Posting Close Date:
Nov 20, 2026 ------------------------------------------------------
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked