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Business Manager

  • Bengaluru, India
  • Full-time
  • Posted

Skills

  • CRM
  • SQL

Job description

๐—ง๐—ต๐—ถ๐˜€ ๐—ฟ๐—ผ๐—น๐—ฒ ๐—ถ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—ผ๐—ป๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ช๐—ฒ๐—ฒ๐—ธ๐—ฑ๐—ฎ๐˜†'๐˜€ ๐—ฐ๐—น๐—ถ๐—ฒ๐—ป๐˜๐˜€

๐—ฆ๐—ฎ๐—น๐—ฎ๐—ฟ๐˜† ๐—ฟ๐—ฎ๐—ป๐—ด๐—ฒ: ๐—ฅ๐˜€ ๐Ÿญ๐Ÿฒ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ - ๐—ฅ๐˜€ ๐Ÿฎ๐Ÿฑ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ (๐—ถ๐—ฒ ๐—œ๐—ก๐—ฅ ๐Ÿญ๐Ÿฒ-๐Ÿฎ๐Ÿฑ ๐—Ÿ๐—ฃ๐—”)

Experience: 3+ yrs

Location: Bengaluru

Job Type: Full-time

We are looking for a commercially driven Business Manager โ€“ Revenue & Retention to take end-to-end ownership of a consumer business unit, with direct responsibility for revenue, retention, monetization, and customer lifecycle growth .

The role is suited for a highly analytical and execution-oriented professional who can operate like a mini business ownerโ€”translating business targets into growth plans, making data-driven decisions, launching experiments, and driving measurable improvements in revenue and customer retention.

Requirements

The Role

Marketing brings users in. You own revenue and retention from the first session onward, and you carry the number.

โ€ขReview the P&L daily: deposits, subscriptions, discount spend, payouts, contribution margin. Act on anything unusual within 24 hours
โ€ขTurn monthly targets into weekly plans, and run the weekly cross-functional review with Product, Marketing, Data and Content
โ€ขOwn the lifecycle: activation โ†’ first recharge โ†’ repeat โ†’ renewal โ†’ win-back
โ€ขBuild personalized journeys in-app, push, WhatsApp and SMS, in English and Indian languages, triggered by each user's chart, transits and MyLife phases
โ€ขOwn pricing, offers and paywalls, and test changes against holdout groups
โ€ขTrack retention, repeat rate, ARPPU and cohort LTV, and share LTV:CAC with the Senior Manager, Marketing

What We're Looking For

โ€ข2+ years as the named owner of a revenue or retention number in a B2C app
โ€ขReads a P&L fluently: contribution margin, LTV, payback
โ€ขHands-on with MoEngage, CleverTap or WebEngage: you build the segments, triggers and journeys yourself
โ€ขStrong SQL; builds your own dashboards in Metabase or similar
โ€ขHas run controlled experiments and can show what caused a lift
โ€ขGets Product and Data to ship your priorities without authority over them
โ€ขBuilds AI agentic workflows to ship faster

Good to Have

โ€ขWallet or subscription monetization, including auto-pay renewals
โ€ขBharat/T2-T3 and vernacular users, and 0-1 startup experience

Must-have skills

Customer Retention, P&L Management

Good-to-have skills

CRM, Growth Hacking

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